Commercial Disclosure
Privacy Policy
This page brings together the disclosure, policy, and disclaimer that apply when you use this service.
This English version is a translation provided for reference. If there is any difference between the English and Japanese versions, the Japanese version prevails. Japanese version
Commercial Disclosure
under the Act on Specified Commercial Transactions
These terms apply to counseling services purchased through the Japanese site. Sessions in English are coming soon.
- Business operator
- Shuichiro Nakahara
- Address
- 3F, Shinjuku Dainana Hayama Bldg., 1-36-2 Shinjuku, Shinjuku-ku, Tokyo 160-0022, Japan
- Phone number
- The business operator’s phone number will be disclosed without delay upon request from a consumer. Please make your request through the contact form.
- Contact
- Please get in touch through the contact form (/en/contact).
- Price
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Prices are as listed on each service page of the Japanese site.
Sessions in English are coming soon.
- Additional costs
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When you use this service, you may be responsible for the following costs.
- Fees for tests such as blood tests, genetic tests, organic acids tests, and gut microbiome tests (you pay these at the respective medical institution or testing laboratory; fees vary depending on the type and details of the test).
- During counseling, I may, as needed, suggest supplements or devices used to measure biological data, such as Apple Watch or FreeStyle Libre. You are responsible for the cost of purchasing them (purchasing them is optional).
- Internet connection and telecommunications charges.
- Payment method
- Credit card payment
- Timing of payment
- Payment is made immediately by credit card when you sign up. For Personal Wellness Counseling (monthly plan), you are charged automatically every month, starting from the date you sign up.
- Timing of service delivery
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After your payment is complete, I will email you about the next steps (such as intake and how to book).
- Blood Nutrition Analysis: You submit your blood test data, and once the analysis is complete, you book a date for your session.
- Personal Wellness Counseling: After you sign up, I will email you information about your first session.
- Cancellations and refunds
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This service is an online analysis and counseling service. Given the nature of the service, the following terms apply.
- Blood Nutrition Analysis: If you ask to cancel before submitting your blood test data, I will refund the full amount. Once you have submitted your data, I begin the analysis, so, given the nature of the service, I cannot offer a refund.
- Personal Wellness Counseling (monthly plan): If you ask to cancel before sending your data for the current month, I will refund the current month’s fee. Once you have sent your data, I begin preparing the analysis and counseling, so I cannot refund the current month’s fee. If you complete the cancellation procedure by the day before your next renewal date, you will not be charged for the following month or any month after that.
- You can cancel (stop charges from the next billing onward) yourself by opening the customer portal from the Manage subscription page (in Japanese).
- If you would like a refund, please get in touch through the contact form (/en/contact). Whether a refund is possible is determined by the terms above.
Privacy Policy
This policy covers how I handle personal information in this service (counseling) and on this site (precision-nutrition.jp). For how personal information is handled in the app (Precision Compass), please see the app’s privacy policy.
I use the personal information you entrust to me, such as your blood test results, what you share during intake, and health data, only for the purpose of providing this service (analysis, suggestions, and follow-up).
I use your name, email address, and other details you give me through inquiries, bookings, and intake questionnaires to reply to you, to manage your bookings and send you related information, and to provide this service. I also keep them in my client list, which I use to tell you about counseling and to match them with your records.
Sessions (including the Free intro call) are recorded for record-keeping. I keep the recordings on my own devices, and also store them, set to private, on a video service provided by a company based in the United States. I use the recordings only to provide this service, such as for creating reports and giving the recordings to you, and I never make them public.
I use generative AI services provided by companies based in the United States to create reports, with settings under which the information I give them is not used to train AI. In doing so, I send those services the blood test results, what you share during intake, what is discussed in sessions, and similar information you have entrusted to me, to the extent needed to create the reports.
I will not provide your personal information to any third party without your consent (except in cases based on laws and regulations, and where I entrust its handling to the outside services listed below). I also never sell it or use it for advertising.
To run this service and this site, I use the following outside services and entrust them with handling information to the extent needed:
– Delivering this site and preventing fraudulent form submissions (a company based in the United States)
– Keeping records of inquiries, intake questionnaires, and applications, and storing my client list (a cloud service provided by a company based in the United States)
– Managing session bookings (a calendar service provided by a company based in the United States)
– Online sessions (a video conferencing service provided by a company based in the United States)
– Storing session recordings (a video service provided by a company based in the United States, set to private)
– Sending emails such as booking confirmations and reminders (a company based in France)
– Payments (a payment service provided by a company based in the United States; your card details never reach me)
– Recording newsletter sign-ups (an automation service provided by a company based in the Czech Republic)
– Creating reports (as described above)
– Site analytics (as described below)
Of the services above, sending information to the companies based in the United States may count as providing it to a third party in a foreign country. The United States has no comprehensive federal law on the protection of personal information; it is governed by sector-specific federal laws and by state laws and regulations. There are also systems that allow the government to demand that companies disclose the data they hold. The United States is not among the foreign countries that the Personal Information Protection Commission recognizes as having standards equivalent to those of Japan. I have confirmed, from each company’s published terms of use and security descriptions, that measures to protect personal information are in place. The companies based in France and the Czech Republic are in the European Union, which is designated as a foreign country that the Personal Information Protection Commission recognizes as having standards equivalent to those of Japan.
I also use your email address to send you the newsletter, but only if you ask to receive it (by signing up at the bottom of the page, or by asking for it on an intake questionnaire or the podcast question form). In that case, I send your email address to a newsletter delivery service provided by a company based in the United States, either via this site’s server or through that service’s sign-up page, which opens with your email address already entered. You can unsubscribe at any time. However, this company uses the email address it receives to create its own user registration for you, and sends its own announcements and recommendations of other publications in its own name. You need to stop these and delete that registration yourself, in that company’s settings.
To understand how this site is used and to improve it, I use analytics tools provided by companies based in the United States (Google Analytics and Microsoft Clarity). Using cookies and similar technologies, these tools collect information such as the pages you view, actions such as clicks and scrolling, your device and browser type, and your approximate location. Microsoft Clarity records actions on the page and stores them in a form that can be replayed. I make sure your name and email address are not sent to Google Analytics. For how each company handles this information, please see “How Google uses information from sites or apps that use our services” and the “Microsoft Privacy Statement.” You can stop Google Analytics with a browser add-on (the Google Analytics Opt-out Browser Add-on). You can also stop both by setting your browser to refuse cookies. Microsoft Clarity is not used on the English pages. Neither tool is loaded when you use this site from Europe (including the European Economic Area and the United Kingdom); this is determined from your device’s time zone setting.
I manage data appropriately, and as data passes the period needed to provide the service, I delete or dispose of it.
I am personally responsible for handling personal information, and I don’t let anyone else handle it (other than the outside services above, to the extent I entrust them). I take measures such as locking the screens of the devices I use and encrypting their storage, encrypting communications, and limiting the use of outside services to what is needed.
You can ask me to notify you of the purposes of use, or to disclose, correct, add to, delete, stop using, erase, or stop providing to third parties the personal data I hold about you. Please get in touch through the contact form or at [email protected]. Once I’ve confirmed that the request comes from you, I’ll respond without delay. There is no fee for responding by email. I also accept complaints about how personal information is handled through the same contact points.
I am based in Japan, and I handle information in this service and on this site in accordance with Japanese law and this policy. Where the laws of the country or region where you live provide greater protection, I follow those laws.
If you live in the European Economic Area or the United Kingdom, I am the controller under the EU General Data Protection Regulation (GDPR) and the UK General Data Protection Regulation (UK GDPR). I handle health-related information, such as your blood test results, what you share during intake, and health data, on the basis of the explicit consent you give on the intake questionnaires and similar forms. I handle information to reply to your inquiries and to provide this service to the extent necessary to respond to your requests and to perform our contract, and I send you the newsletter on the basis of your consent. You can withdraw your consent at any time. In addition to the requests above, you can object to how I handle your information and ask to receive your information all together (data portability), through the same contact points. If you are not satisfied with my response, you can complain to the data protection supervisory authority in your country (in the United Kingdom, the Information Commissioner’s Office (ICO)).
Disclaimer
- This service is intended to provide general nutrition information and lifestyle advice. This is not medical care and is not intended to diagnose, treat, or prevent any disease. It is not a substitute for advice from a doctor or other medical professional.
- If a medical evaluation seems needed, I’ll promptly suggest that you see a doctor. I make this judgment based on what is discussed in sessions and the materials you submit, and I may also refer you to an appropriate medical institution.
- The analysis of blood data and similar information is provided as reference information for understanding the state of your health. Medical diagnosis and decisions on treatment plans require the judgment of a medical institution.
- If you are under a doctor’s care or taking medication, are pregnant or breastfeeding, or have a history of illness, please consult a medical professional before using this service.
- Because lifestyle habits and physical constitution vary from person to person, this service does not guarantee results or how you will feel. If you notice anything unusual about your health, stop using this service immediately and consult a medical institution.
- If you have urgent symptoms, do not use this service; please seek emergency care promptly.
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